We take the utmost care in ensuring our products are delivered in accordance with their advertised descriptions and information.  Therefore, we do not offer refunds or exchanges if you change your mind or have not read a product description thoroughly. 

However, if you believe your goods are faulty/damaged you will be entitled to, a refund, replacement or exchange, less cost of postage. 

To process this please contact us with a description of the fault/damage along with photographic evidence to info@happimess.com.au within 7 business days of receiving your order.